RGH Hydraulics & Household Waterlifts – Privacy Statement

RGH Hydraulics & Household Waterlifts (“RGH”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the RGH Web site and governs data collection and usage. By using the RGH website, you consent to the data practices described in this statement. This Statement of User Privacy applies only to personal data collected during visits to this web site. It does not apply to personal data collected offline or manually processed data.

Collection of your Personal Information
RGH collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. RGH may collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There also may be information about your computer hardware and software that is automatically collected by RGH. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by RGH for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RGH Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through RGH public message forums, this information may be collected and used by others. Note: RGH does not read any of your private online communications.

RGH encourages you to review the privacy statements of Web sites you choose to link to from RGH so that you can understand how those Web sites collect, use and share your information. RGH is not responsible for the privacy statements or other content on Web sites outside of the RGH family of Web sites.

Use of your Personal Information
RGH collects and uses your personal information to operate the RGH Web site and deliver the services you have requested. RGH also uses your personally identifiable information to inform you of other products or services available from RGH and its affiliates. RGH may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

RGH does not sell, rent or lease its customer lists to third parties. RGH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, RGH may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RGH, and they are required to maintain the confidentiality of your information.

RGH does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

RGH keeps track of the Web sites and pages our customers visit within RGH, in order to determine what RGH services are the most popular. This data is used to deliver customized content and advertising within RGH to customers whose behaviour indicates that they are interested in a particular subject area.

RGH Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RGH or the site; (b) protect and defend the rights or property of RGH; and, (c) act under exigent circumstances to protect the personal safety of users of RGH, or the public.
RGH may use the information that you provide at registration to communicate with you regarding (i) new and modified products and services offered by RGH or (ii) special offers made available by RGH. You may choose to opt out of receiving such communications from RGH by sending an e-mail to admin@rghlifts.com.au or checking the opt-out option provided at registration.

Access to Information.
Portions of rghlifts.com.au are password protected so that only you have access to this information, except as necessary for RGH, or its employees or affiliates, to provide the offered services. However, please be aware that RGH partners or contractors may have access to your information to perform certain site or database support and maintenance tasks. RGH requires these partners and contractors to provide the same level of privacy protection as RGH. By submitting your personal data you agree to the disclosure of your information to RGH’ employees, affiliated organizations or partners and contractors for the purpose described above. RGH will not otherwise share personal information collected from you with third parties without your consent, unless required by law. Please note that RGH will, under certain circumstances permitted or required by law or court order, to collect, use and/or disclose personal information collected online pursuant to procedures that do not require giving notice or providing other privacy protections (for example, in connection with law enforcement investigations).

Links to Other Sites.
During certain uses of the site, you may be linked to a site or product provided by a third party. If you submit information to RGH to access or purchase any third party’s product or services which are linked to the rghlifts.com.au site, we may need to share this information with those parties so that they may process your request, and supply the product or services that you ordered. RGH does not control such third-party organizations, and cannot be responsible for the products and services or the privacy practices employed by other organizations.

Use of Cookies
The RGH Web site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RGH pages, or register with RGH site or services, a cookie helps RGH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RGH Web site, the information you previously provided can be retrieved, so you can easily use the RGH features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RGH services or Web sites you visit.

Security and Integrity
RGH is committed to ensuring the security and integrity of gathered information about users. RGH has adopted reasonable physical, electronic and managerial procedures to safeguard the personal information that users provide online. These procedures protect the information against unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help ensure the information is accurate and used properly. However, due to the nature of Internet communications, we cannot guarantee or warrant that your transmission is secure. Also, we strongly recommend that you not disclose your password to anyone.

Although RGH’ Web site is not directed at children, RGH is committed to complying with all applicable laws and requirements, such as the Children’s Online Privacy Protection Act. RGH does not knowingly collect information from children under the age of 13. If RGH learns that personal information relating to a child under the age of 13 has been provided, RGH will delete that information from its systems.

Periodic Changes
As rghlifts.com.au expands and improves this site, and its related products and services, we will endeavour to refresh this policy. We encourage you to refer to this policy on a regular basis for updates to the policy. This policy will be modified from time to time without prior notice to its users.

Acceptance of RGH’ Privacy Practices
By using this Web site, you signify your acceptance of this Statement of User Privacy, and you adhere to the terms and conditions posted on the Web site. If you do not agree with any of these terms, please do not use this site or submit any personal information.

Peace of mind with engineering excellence